This Privacy Policy explains how RE-FORM (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit our website, enroll in our programs, or interact with our services.
By accessing or using RE-FORM services, you agree to the terms described in this Policy.

1. About RE-FORM

RE-FORM is an online fitness, nutrition, and lifestyle coaching platform. We offer structured workout programs, nutrition guidance, educational content, and community-based coaching through our website, digital forms, and online communication channels.
RE-FORM does not provide medical services.

2.REFUND POLICY – RE-FORM

* All payments made for RE-FORM programs or services are non-refundable.
* Once a program, batch, or service is booked, it cannot be cancelled, transferred, deferred, or exchanged.
* Refunds will not be provided for:
* Change of mind
* Lack of participation
* Missed sessions
* Personal or scheduling conflicts
Please Enroll only if you are confident about your availability and commitment.

3. Health, Fitness & Lifestyle Information

Certain RE-FORM programs may require you to share fitness, lifestyle, or health-related details to ensure safe guidance.
* Such information is shared voluntarily by you
* It is used only for coaching and program customization
* It is not used for medical diagnosis or treatment
* It is not shared with third parties without consent, unless required by law
You are responsible for consulting a qualified healthcare professional before starting any program.

4. How We Use Your Information

We use your information to:
* Deliver programs and coaching services
* Customize workouts and nutrition guidance
* Communicate program updates, reminders, and support
* Improve our services, content, and website experience
* Maintain internal records and compliance
* Send relevant informational or marketing communication (you may opt out at any time)

5. Sharing of Information

We do not sell your personal information.
We may share information only in limited circumstances:
* With trusted service providers (payment processors, website hosting, analytics tools) strictly for service delivery
* When required by law, legal process, or regulatory authority
* To protect the rights, safety, or integrity of RE-FORM
All third-party partners are required to maintain confidentiality and data security.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to:
* Understand website traffic and usage
* Improve website performance and content
You may disable cookies through your browser settings. Some website features may not function optimally as a result.

7. Data Storage & Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or loss.
While we take appropriate precautions, no system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary:
* To provide services you have requested
* To comply with legal, tax, or accounting obligations
When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

You may:
* Request access to your personal information
* Request correction of inaccurate or outdated data
* Withdraw consent for marketing communications
* Request deletion of your data, subject to legal requirements
Requests can be made by contacting us using the details below.

10. Third-Party Links

Our website or communications may include links to third-party websites or platforms. RE-FORM is not responsible for the privacy practices or content of such third parties.

11. International Access

RE-FORM operates from India. If you access our services from outside India, you acknowledge that your information may be processed in accordance with Indian laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes.
The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated Policy.

13. INFORMATION WE COLLECT

a) Information You Provide Voluntarily
We may collect personal information when you:
* Register for a program or service
* Fill out onboarding, intake, or consent forms
* Contact us via email, WhatsApp, or website forms
* Participate in coaching sessions, challenges, or community activities
This information may include:
* Name, age, gender, contact details
* Lifestyle, fitness, nutrition, and goal-related information
* Health-related information shared voluntarily (such as injuries or conditions)
* Program preferences, feedback, and testimonials
* Payment and transaction details (processed via secure third-party payment gateways)
Where information is mandatory for participation, we will inform you at the time of collection.

b) Information Collected Automatically
When you visit our website, we may automatically collect limited technical information such as:
* IP address
* Browser type and device information
* Pages visited and time spent on the website
This data is used only for website functionality, analytics, and improvement.

14. CONTACT INFORMATION

For questions, concerns, or data-related requests, please contact- Email –HELLO@REFORMBYKARISHMA.COM

Contact Number +91 9667600933